Terms & Conditions

  • By placing an order with BYTES ELECTRONICS, you agree to these Terms & Conditions. Please read them carefully before completing your purchase.
  • Product prices are displayed in Kenya Shillings (KES) and may change from time to time. The price applicable to your order is the price confirmed by BYTES ELECTRONICS at the time your order is processed.
  • Product availability is subject to stock levels. Placing an order does not automatically guarantee that an item is available. Orders are confirmed after we verify product availability and the delivery details provided by the customer.
  • Product images are provided for illustration and may differ slightly from the actual product due to photography, lighting, screen settings, packaging updates, or manufacturer changes. Where applicable, the product specifications displayed on our website are based on information provided by the manufacturer or supplier.
  • Customers are responsible for providing accurate contact information and delivery details. BYTES ELECTRONICS is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.
  • Delivery charges and estimated delivery times may vary depending on the customer's location, order size, availability of the product, and the selected delivery method. Any applicable delivery charges will be communicated or displayed before the order is completed.
  • For security and order verification purposes, we may contact you to confirm your order, delivery location, payment details, or other information necessary to process the purchase.
  • Payment must be completed through the payment methods made available by BYTES ELECTRONICS. An order may be cancelled if payment cannot be verified or if there is reasonable evidence of fraudulent or unauthorized activity.
  • Customers should inspect products upon delivery and report any visible damage, missing items, or incorrect products to BYTES ELECTRONICS as soon as possible. Returns, exchanges, and refunds are handled in accordance with our applicable Return & Refund Policy.
  • All products are subject to the warranty terms provided by the manufacturer or BYTES ELECTRONICS, where applicable. Warranty coverage does not normally include damage caused by misuse, accidents, liquid damage, unauthorized repairs, physical damage, or failure to follow the manufacturer's instructions.
  • Customers must use electronic devices and other products in accordance with the manufacturer's instructions and safety guidelines. BYTES ELECTRONICS is not responsible for damage resulting from improper use, unauthorized modification, or misuse of a product.
  • BYTES ELECTRONICS reserves the right to correct pricing, product information, technical specifications, availability, or other website errors. Where an error materially affects an order, we may contact the customer before proceeding with the order.
  • We reserve the right to refuse or cancel an order where there are reasonable grounds to believe that the order contains inaccurate information, involves fraudulent activity, results from a significant pricing or listing error, or cannot be fulfilled due to circumstances beyond our reasonable control.
  • These Terms & Conditions may be updated from time to time to reflect changes to our business, products, services, or legal requirements. The latest version published on this website will apply to future orders.
  • If you have any questions about these Terms & Conditions, please contact BYTES ELECTRONICS through the contact details provided on our website.